Privacy Policy

Introduction

We, e-CAR, are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you interact with us through our website, email, telephone, or text messaging services, or when you visit our premises.

Collection of Information

We collect personal information from you when you:

• Contact us to request a quote, ask us questions, or provide us with your feedback;
• Book a service with us;
• Engage with us through any means, use our websites, or social media pages;
• Enter one of our competitions; promotional campaigns or
• Provide us with your contact information for our email lead generation form

The personal information we collect may include your name, email address, phone number, mailing address, vehicle information, and payment information.

Use of Information

We use the personal information we collect from you for the following purposes:

• To provide you with the services you request;
• To communicate with you about your services;
• To improve our services and products;
• To send you marketing communications, such as newsletters, promotional emails, or text messaging communications, if you have opted in to receive them;
• To administer our competitions; and
• To comply with applicable laws and regulations.
• Sharing of Information

We may share your personal information with the following third parties:

Our service providers, who help us provide our services to you, such as our IT providers, marketing agencies, and payment processors; Government agencies, if required by law; and Other third parties, with your consent.

Your Rights

You have the following rights with respect to your personal information:

• The right to access your personal information;
• The right to correct any inaccuracies in your personal information;
• The right to request that we delete your personal information;
• The right to object to the processing of your personal information;
• The right to restrict the processing of your personal information;
• The right to data portability; and
• The right to withdraw your consent to the processing of your personal information.

To exercise any of these rights, please contact us using the information provided below.

Data Security

We take measures to protect the security of your personal information, including:

• Using secure servers to store your personal information;
• Using encryption to protect your personal information during transmission; and
• Requiring our employees to keep your personal information confidential.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The most current version of the Privacy Policy will be posted on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

e-CAR
9 Bompas Road, Dunkeld West, 2196
011 341 0445
info@e-car.co.za