“ “I recently took my daughter’s Hyundai I 10 Grande to the Hyundai dealership as the car was still under warranty. After diagnosing the fault, I was advised that the car required a new bonnet switch.

After using the car for a few days and parking it for the weekend, I found the car presented the same problem; the battery was drained of power and the car would not start.

I then proceeded to B & R Auto in Jacobs who did a check and advised me to leave the vehicle with them for a few days to conduct a more comprehensive test. Voltage tests were done on a daily basis to ascertain exactly what loss was incurred on each day.

I was advised that the radio was drawing this power and draining the battery. It was disconnected and the car was given to me to test. I was not asked to pay for any service as B & R Auto wanted me to be happy with the service before I pay for the service. I tested the vehicle and have found that the battery does not lose power anymore. I am writing this commendation of excellent service

As I feel the public needs to be mindful of good service providers.

Thank you B & R Auto Jacobs.”

“ “Took my car in for a service today 3 May 2019 at J-Tek Auto, opposite Grey Owl Village. Exceeded my expectations by far. I can definitely recomment them. Thanks Kumaren Nadar.”

“ “Thanks for your great service Kumaren from J-Tek Auto. Will definitely make use of your service in the future. 3 May 2019″

“ “My car went in for a service today 19 Feb 2019 and it feels, looks and even smells amazing. I would definitely recommend J-Tek Auto. Such great customer service.”

“ “A special THANKS goes out to Hamish Kiddle and e-CAR Club for taking care of my car. If you need your car serviced, please give Hamish a shout.”

“ “ Thank you E-car ❤. I’m happy with the car and happy with the service I got from you guys , without any worry from you guys . Thank you .”

“ “ Hi! You guys are brilliant- I was having a problem with my car over about 6 months! It is an old car and kept on overheating! The garage I kept on taking it to very kindly let me have one of your emergency cards! Must admit it was about 6 months later (about 5 return trips to fix pipes)that it was leaking from one pipe so badly that they suggested I give u a ring as they said I should not drive it!! So thanks so much for coming to my aid!! Your guy was friendly, prompt and efficient! I wish u all well and definitely would recommend you to people I know!”

“ “ Thank u e car polokwane. U were so affordable for 170 000km service. All were explained to me and are so friendly. I will come back for the next service.Thank u.”

“ “ Had an issue with my Volvo S40 this week, the power steering gave in and after having a questionable service with the bozos at Cape Town fitment center I browsed online and came across e-car. Folks were saying some good things on their reviews, so I gave them a go and I was not disappointed. The boys out at Montague gardens, Russel and Dean, a sort of Batman and Robin (father and son) Lol!! duo saved the day saved me some bucks too 😉 and set my car straight.. very very pleased and will be recommending them to friends, Once again, thanks to those guys… too many folks out there out to make a quick buck and not being forth coming with their customers! ”

“ Dankie vir Ettiene en e-CAR Menlyn Motor Services. Great dat daar nog iemand is wat puik diens lewer!

“ My car broke down last week Friday 14/9/2018 in Modimolle on my way back to Polokwane.
Within 15min of phoning Gerald Laing from your Modimolle branch he was on the scene and really went out of his way to assist me. Throughout the whole process he kept me up to date on all the issues and advised me in a really professional manner. When I fetched my car yesterday afternoon, it was followed by a call when I got home to find out if I had arrived safe and if the car was still fine. I am really very happy with the friendly and professional service I received and would highly recommend him and this branch to everyone I know!

“ “I booked in my vehicle, 2007 Audi A4 2.0 TDI, during October this year at Top Care Auto Clinic (e-car) Greenstone branch to have a new alternator fitted. I came in that afternoon at 4:45 pm (they close at 5:00 pm) and Glen gave me 1 1/4 hours of his time until 6:00 pm taking me through every detail of what was wrong with my car. We stood underneath the hoisted car and he showed me how liquid had leaked into the “starter” and burnt it out resulting from the concentric cylinder on the clutch not having been replaced when my new clutch was fitted. He was friendly, professional and patient. I will definitely recommend Top Care Auto Clinic to my friends and business colleagues and in fact to anyone who ever asks me if I know a good and reasonably priced mechanic.”

Gavin Samuels
Customer Service

“ “I recently purchased a Honda CRV from Barloworld Preowned on Edwin Swales Drive, Rossburgh. My vehicle came into your Branch in Jacobs for a service last week, and I took delivery on Friday, 4/5/18. Unfortunately I noticed an oil leak when I moved it on the weekend. I immediately contacted Barloworld on Monday morning and was directed by the Salesman Dean, to take it in to your workshop. I arrived early this morning before your premises could even open.I was unaware that there was no communication between Barloworld and B&R Auto. However, This was not a issue.I received attention immediately by the first Technician that opened the premises. Baboo arrived, reassured me that my car will be sorted out. Tea was arranged whilst I waited for my vehicle. It was discovered that the oil was leaking from a faulty oil filter that was supplied. Because of the awkward position of the oil filter it took at least two hours to remove the old one and replace it with a new one.The area that was messed in the process was all cleaned and it was a pleasure to take my car, knowing that the matter was dealt in such a professional manner.
We always complain about poor service, but the good ones are sometimes not acknowledged. I thought it important for you to know that there are some companies very dedicated to good customer service,and you can be proud of your one being among them.”

“ “I would like to compliment the staff of B&R auto (Jacobs) for a fantastic job done on my Polo Vivo 1.4. I took my car in on Saturday (02.12.2017) to have my brakes and ball joints changed and was amazed by the hospitality and professionalism received. Ashiel and Baboo were courteous and very helpful, with lots of great advise received. Whilst being seated there awaiting the repairs on my car I watched the staff being pro-active and professional not just to me but to all customers that came in whilst my time there. Thank you to B&R for their assistance and it was an absolute pleasure having my vehicle repaired by them.”

Mrs Zuleika
Customer Service