e-CAR FAQ2020-05-12T16:12:05+02:00

e-CAR FAQ

How do I become a member of the e-CAR Club?2020-10-29T15:08:40+02:00

All you have to do is service your vehicle at any e-CAR workshop, get your membership pack and then the workshop will activate your free year-long membership – so you can start benefiting right away!

How long does my membership last?2020-10-29T15:32:45+02:00

Your FREE year long membership is valid for 1 year from the date we serviced your car. The workshop will activate your membership upon servicing so you can enjoy a full year of benefits.

Can I get road assist services outside of the borders of SA?2020-10-29T15:59:57+02:00

If you have a valid e-CAR Club Card this service includes assistance in Lesotho and Swaziland. If you need help in Zimbabwe or Namibia you can call us on 086 133 3260 and we’ll refer you to a local assist representative there.

Who do I call when I need help?2020-05-12T16:19:01+02:00

Call us on 0861333260 and we’ll take it from there!

How many tows do I get?2020-10-29T16:01:00+02:00

If you have a valid e-CAR Club Card then One tow per year. So make your tow count. Any extra kilometers driven over and above the 40km limit will be charged at AA rates and will be for your cost.

Can I use the road assist benefits while driving a different car?2018-04-17T08:20:12+02:00

No. Your membership is linked to the car you register with e-CAR Club on activation. Your road assist benefits are linked directly to the license and registration you provided us. This information is given to AA’s recovery team, our road assist partners. When you call in for assistance you will be asked to verify that the car you driving is indeed the one you registered with us. Only then will a recovery team be dispatched to assist you.

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