Our 24-hour medical emergency line offers you and your dependents immediate response and assistance in any medical emergency situation. Professional, qualified medical personnel will assist to ensure that the most appropriate emergency service is dispatched:
e-Car Club Medical Assist Services:
1. Emergency Medical Assistance
In a medical emergency, we’ll dispatch the most appropriate medical response team, including doctors, nurses and paramedics to the scene of the accident.
2. Emergency Transportation
In a medical emergency, we’ll send the right transportation (road or air ambulance), to get you or your loved ones to the nearest medical facility – depending on you Medical Aid plan/status.
3. Arrangement for Companionship
Should you or your stranded minors need companionship or care on the road during or after a medical emergency, we’ll send a support member to look after them.
4. Repatriation of Mortal Remains
This service assists the bereaved family and next-of-kin with road or air transportation of the mortal remains after an accident to either a funeral home or appropriate facility closest to their normal place of residence.
• General medical information
• Medical advice
• Medical consultation
• Trauma counseling
• Medical travel advice:
This service gives members appropriate information regarding medical related risks when travelling outside of the borders of South Africa.